Cancellation & Refund Policy

Cancellation charges

If you cancel your confirmed booking, the following refund applies based on how far before your arrival date we receive your written cancellation request (by email):

Payment schedule

To confirm and hold your seats, payments are collected in three simple stages:

• 25% of the package cost at the time of booking
• 50% at least 30 days before the date of departure
• Remaining 25% at least 15 days before the date of departure

How to cancel

Send a written cancellation request to info@valleyofflowersindia.com from the email used at booking, or message us on WhatsApp. The refund tier is determined by the date we receive your request, and any eligible refund is processed to your original payment method within 7–10 working days.

Important notes

• Any third-party charges already incurred (permits, advance hotel/transport bookings) are non-refundable.
• No refund is given for unused services, voluntary early departure, or portions of the trek missed due to weather, landslides, road closures or other events beyond our control.
• If we cancel a fixed departure (for example, due to unsafe conditions), you may choose a full credit towards another date or a refund of recoverable costs.
• Rescheduling to a later 2026 departure is offered subject to availability.