Terms & Conditions
The simple, plain-language terms that apply when you book a trek with us.
By booking a trek with Valley of Flowers India (a CareMyTrip venture), you agree to the following terms.
Bookings & payments
A booking is confirmed once the initial deposit is received. Payments follow a three-stage schedule: 25% at booking, 50% at least 30 days before departure, and the remaining 25% at least 15 days before departure. All prices are per person, as quoted at the time of booking.
Cancellations & refunds
Cancellations are governed by our Cancellation & Refund Policy, which sets out the refund applicable based on notice given.
Itinerary changes
Mountains are unpredictable. For your safety, we may adjust the itinerary, accommodation or route due to weather, road conditions, landslides, permit rules or other circumstances beyond our control. Where a like-for-like alternative is used, no refund is due for the change itself.
Your responsibilities
- Ensure you are in reasonable physical health for a moderate Himalayan trek and disclose any medical conditions in advance.
- Carry valid government photo ID and arrive at the start point on schedule.
- Respect the protected ecosystem — admire the flowers, but never pluck them — and follow your guide's safety instructions at all times.
Insurance
Travel, accident and health insurance is not included and is strongly recommended. Emergency evacuation and medical costs are the traveller's responsibility.
Liability
We take every reasonable measure for your safety, but adventure travel carries inherent risks. We are not liable for losses, delays or events caused by factors outside our reasonable control, including weather, natural events, third-party services or personal negligence.
Governing law
These terms are governed by the laws of India, and any disputes are subject to the jurisdiction of the courts of Uttarakhand.
Contact us
Questions about these terms? Email info@valleyofflowersindia.com or call +91-867-901-5977.